Terms of Use

ROBAST PRODUCT TERMS OF USE AND SAFETY POLICY

Last Updated: 27.08.2026

The following Product Terms of Use and Safety Policy have been prepared to ensure that the products, devices, technologies, and services offered by ROBAST Teknoloji Biyomedikal Arge Kozmetik Sanayi ve Ticaret Limited Şirketi ("ROBAST") are used safely, correctly, and in accordance with their intended purpose.

The products and technical information available on our website should be evaluated together with the products' user manuals, technical documents, warranty conditions, and relevant legislation.

1. Scope

This policy covers;

1. Devices manufactured or offered for sale by ROBAST,
2. Medical and aesthetic technology products,
3. Laser systems,
4. LED therapy systems,
5. Skincare and oxygen technologies,
6. Hyperbaric wellness systems,
7. Cryo technologies,
8. Other professional technology products.

The intended use, technical specifications, and operating conditions of the products may vary on a product-by-product basis.

2. Proper Use of Products

ROBAST products must be used solely in accordance with the intended use specified in the relevant product's technical documents, user manual, and product labels/markings.

For each product;

1. The user manual must be read carefully,
2. Safety warnings must be taken into account,
3. Specified operating conditions must be followed,
4. The technical limits of the product must not be exceeded,
5. The product must not be used outside of its design purpose.

The user is obligated to learn the operating principle and safety requirements of the product before operating the device.

3. Authorized and Trained Users

Devices requiring professional use must be operated by individuals who possess the training, professional qualifications, or authorization required by relevant legislation and product documentation.

Particular attention must be paid to user training and application procedures for lasers, energy-based systems, pressurized systems, and other devices requiring special safety measures.

Users must not perform applications beyond their own limits of competence.

4. Safe Usage

It is recommended that the following checks be performed before using the device:

1. Electrical connections and cables should be checked.
2. The physical integrity of the device should be inspected.
3. It should be verified that protective and safety systems are operational.
4. It must be ensured that the environment where the device is located complies with the product's technical requirements.
5. Unauthorized changes or modifications must not be made to the product.
6. Damaged or defective devices must not be used.

If any situation suspicious in terms of safety is detected, the use of the device must be stopped and the authorized technical service must be contacted.

5. Safety in Laser and Energy-Based Systems

The safety procedures specified in the product user manual must be strictly followed when using laser and energy-based devices.

Specifically;

1. Appropriate personal protective equipment must be used,
2. Necessary eye protection must be provided,
3. The laser/energy source must not be directed straight into the eyes,
4. The designated energy and operating parameters of the device must not be exceeded,
5. Unauthorized persons must not be allowed to use the device,
6. Necessary safety measures must be taken according to the application area.

The technical and safety documents of the product must be taken as the basis during the use of laser devices.

6. LED and Light Technologies

LED and light-based systems must be used solely in accordance with the product's specified intended use and technical parameters.

The user must act in compliance with;

1. Recommended usage duration,
2. Device operating modes,
3. Specified light wavelengths,
4. Product safety warnings.

In case of personal health conditions or special sensitivities, it may be necessary to consult an appropriate healthcare professional prior to application.

7. Hyperbaric and Pressurized Systems

Particular attention must be paid to safety rules in pressurized or hyperbaric systems.

In these systems;

1. Product capacity and permitted operating pressure must not be exceeded,
2. Door and sealing systems must be checked,
3. Pressure gauges and safety systems must be operational,
4. Unauthorized modifications must not be made to the product,
5. Procedures specified in the user manual must not be deviated from.

If any leakage, deformation, abnormal noise, gauge failure, or safety issue is detected in pressurized systems, the system must not be used and the authorized technical service must be contacted.

8. Cryo and Cooling Systems

In cryo systems, the product's specified temperature ranges and operating conditions must not be exceeded.

The device's;

1. Cooling system,
2. Electrical connections,
3. Ventilation,
4. Insulation,
5. Safety systems

must be checked regularly.

Technical modifications not approved by the manufacturer must not be made to the product.

9. Maintenance and Technical Service

Maintenance and repair operations of the devices must be carried out in accordance with the periods and procedures specified in the product's technical documents.

Technical interventions concerning electronic, mechanical, laser